Payment Policy for Vespernovas
Effective Date: March 14, 2025
At Vespernovas, we strive to provide a secure and seamless shopping experience for our customers. Below is our Payment Policy, which outlines the payment methods and terms that apply when purchasing from our website.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:
- Credit/Debit Cards: We accept Visa, MasterCard, American Express, Discover, and other major credit cards.
- PayPal: Secure online payment method that allows you to pay directly using your PayPal account.
- Apple Pay / Google Pay: Additional secure payment methods for mobile users (when available).
Please ensure that you have a valid payment method when placing an order to avoid delays in processing.
2. Payment Security
We are committed to keeping your personal information and payment details secure. Our website uses encryption technology and secure payment gateways to process your payments. We do not store sensitive payment information such as credit card details on our servers.
3. Billing Information
When completing your order, you will need to provide accurate billing information, including your name, address, and payment details. Incomplete or incorrect billing information may lead to delays or issues with your order. You are responsible for ensuring the accuracy of the details you provide.
4. Order Confirmation and Payment Processing
Once your payment has been successfully processed, you will receive an order confirmation email. This email serves as proof that your order has been received and is being processed. If your payment is declined, we will notify you and ask for an alternative payment method.
5. Currency and Pricing
All prices displayed on our website are in USD (United States Dollars). Please note that any applicable taxes or duties will be added to the total price at checkout, based on your location. You will see the final price, including tax, before completing your purchase.
6. Payment Declines
If your payment is declined for any reason, you will be notified, and your order will not be processed until a valid payment method is provided. We recommend checking your payment details and ensuring sufficient funds are available.
7. Sales Tax
Sales tax is applicable in certain states or jurisdictions. The applicable tax will be calculated during the checkout process, based on the shipping address you provide. The exact amount will be displayed before you finalize your order.
8. Fraud Prevention
To protect our customers and our business from fraud, we employ fraud prevention measures during the payment process. We may verify payment information and, if necessary, contact you for additional details to ensure the security of the transaction.
9. Pre-Orders and Special Orders
If you place a pre-order or special order, your payment will be processed immediately. The item will be shipped once it becomes available. You will be notified of any delays in shipping, and you may have the option to cancel your order or receive a refund if necessary.
10. Refunds and Adjustments
Refunds will be processed in accordance with our Refund and Return Policy. If an error occurs with a payment or an order, we will issue a refund to the original payment method. Refunds are subject to the approval process and applicable return guidelines.
11. Customer Support
For questions or concerns related to payment processing, please contact our customer support team at:
Vespernovas
Street: 300 S Delaware St, Butler, Missouri
Phone: (660) 679-4258
Email: info@vespernovas.xyz
Website: https://vespernovas.xyz