Sales Policy for Vespernovas
Effective Date: March 14, 2025
At Vespernovas, we are committed to offering high-quality products and a seamless shopping experience. Please read our Sales Policy carefully to understand how we handle transactions, pricing, and other related matters.
1. Pricing
All prices displayed on our website are in USD and are subject to change without notice. We make every effort to ensure that the pricing on our website is accurate. However, in the event of a pricing error, we reserve the right to correct the price before processing the order. If there is a significant price difference, we will notify you before completing the transaction.
2. Payment Methods
We accept the following payment methods for online purchases:
- Credit/Debit cards (Visa, MasterCard, American Express)
- PayPal
- Other payment options (as may be specified at checkout)
By placing an order, you authorize us to charge your selected payment method for the total order amount, including taxes and shipping fees.
3. Order Confirmation
After you place an order, you will receive an order confirmation via email. This email will include your order details, estimated shipping date, and the total price of your order. Please review this information and notify us of any discrepancies immediately.
4. Order Processing and Shipping
Orders are processed within 1-2 business days from the date of purchase. Please note that orders are only processed and shipped on weekdays (Monday to Friday), excluding holidays. Once your order has been processed, you will receive a shipping confirmation with tracking information.
5. Shipping Costs
Shipping costs are calculated based on your delivery address and the size/weight of the products ordered. Shipping fees will be displayed at checkout before you complete your purchase. We offer standard and expedited shipping options.
6. Sales Tax
Sales tax is applied to orders based on the applicable state and local tax rates in the delivery address. The tax amount will be calculated during checkout and included in the total price.
7. Discounts and Promotions
Occasionally, we may offer discounts or promotions on certain products or to specific customer groups. These offers will be clearly stated on our website, and the terms and conditions will apply. Discounts cannot be combined unless explicitly stated.
8. Canceling Orders
Once an order has been placed, it is typically processed immediately, and cancellations are not guaranteed. However, if you wish to cancel or modify your order, please contact us as soon as possible at info@vespernovas.xyz. If the order has not yet been processed or shipped, we will make every effort to accommodate your request.
9. International Orders
At this time, we only ship products within the United States. International orders are not accepted, but we are working on expanding our shipping capabilities in the future.
10. Customer Support
If you have any questions about our sales process, need assistance with your order, or want to inquire about a promotion, please reach out to us:
Vespernovas
Street: 300 S Delaware St, Butler, Missouri
Phone: (660) 679-4258
Email: info@vespernovas.xyz
Website: https://vespernovas.xyz